Terms & Conditions

(Last Updated April 2019)

Please read these Terms & Conditions carefully. They contain important information about your rights and obligations.

By continuing to visit and/or using the website, requesting our services, or by placing an order, you fully and unconditionally agree to these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not continue to visit the website or request our services. Any offer provided by us is conditioned upon your acceptance of this Terms & Conditions Agreement. 


Statement of Purpose

M Design & Promotions LLC was established by committed Christian entrepreneurs who wish first and foremost to honor and glorify God in all that we do.  Since our business requires us to engage in expressive activities through the artistic & decoration services we provide, we reserve the right to refuse to print anything that we believe is offensive, promotes illegal or unethical activity, or, the making of which would require us to express views contrary to our Christian values.  We donate a portion of our profits to support organizations that promote our faith and values.


Apparel Sample Policy

To help ensure that you always get what you’re expecting, we are pleased to offer size and color samples from most suppliers.  One sample order, from up to 2 suppliers, will be offered free of charge with an accompanying order of at least $250 (some restrictions apply). If a qualifying order is not placed, you will simply be responsible for the shipping costs.  A few suppliers do charge a restock fee to return unwanted items and these will also be your responsibility.  All samples must be returned within 2 weeks of receipt and be in their original condition with all accompanying tags and packaging.  You will be responsible for the cost of all samples not returned on time or that are not in returnable condition.  This determination is at the sole discretion of the supplier.



Most products are sold only with embellishment.  Our ability to offer blank items is at the sole discretion of each supplier.



Products may only be resold in a non-traditional retail store, such as corporate gift shop, company store, or other non-traditional retail location of the end user.



Minimum order requirements and volume pricing discounts apply.  All prices are subject to change without notice.  While we make every effort to maintain consistent pricing, we reserve the right to update prices as we deem necessary.  All estimates are based on our “Good Faith” understanding of the estimate specs as supplied to us.  Pricing is subject to change if the “Actual” specs differ.  We assume no liability for delays or failure to deliver due to our inability to obtain supplies.  Most promotional products are subject to a 5-10% over or under-run due to the nature of producing such products and will be billed accordingly.


Proofs & Order Approval

M Design & Promotions proofs every job to ensure, to the best of our ability, that our customer’s order is completed correctly.  Once the job is set up for printing or production, the customer will be given a proof to review for any changes or corrections.  By approving the order (whether verbally or in writing), the customer accepts full responsibility for the finished job as being correct.


Scheduling/Order Processing

Sometimes scheduling, inventory levels, time constraints, or other issues will limit our ability to fully meet your needs.  Certain brands also have strict policies on what designs and/or logos they allow on their products.  We reserve the right to refuse a job if we believe we will not sufficiently be able to serve you in a timely manner.  


Payment Methods

We accept cash, check, credit card, or ACH.  A 3% convenience fee will be charged on all credit card transactions.



Due to the personalized nature of products & services offered through M Design & Promotions LLC, no refunds or exchanges are accepted once products have been approved & decorated.  If an order is cancelled after approval but prior to decoration, all shipping, restock, and handling fees will be the responsibility of the customer.  



Any spoilage of goods supplied by the customer will be the customer’s responsibility.  We will only be liable for the decoration costs of such goods.  Any spoilage of goods ordered through M Design & Promotions will be covered.  We reserve the right to discount, refund, or replace defective products at our discretion.



M Design & Promotions assumes no responsibility for determining the proper ownership or proper use of trademarks, logos and trade names. All liabilities of this nature rest with the Customer. By placing an order with M Design & Promotions, you represent and warrant that you have the authority to order, purchase and distribute merchandise containing the names, trademarks, logos, copyrights, etc. identified in your order. 


Intellectual Property

M Design & Promotions and all related trademarks, logos and trade dress are trademarks of M Design & Promotions LLC and may not be used without our prior express written permission.  All other trademarks are the property of their respective owners, who may or may not be affiliated with, connected to or endorsed by us.

M Design & Promotions reserves the right to photograph or show as samples the items supplied by M Design & Promotions without liability as to trademark, copyright or other proprietary rights, and customers placing orders with M Design & Promotions consent to such use.



You agree to indemnify, defend and hold harmless M Design & Promotions, its shareholders, employees, and its affiliates from and against all claims, liabilities and expenses (including attorney's fees), arising, directly or indirectly, in whole or in part, out of your use of the website or your violation of these Terms & Conditions, any law or the rights of any third party. This provision will remain in effect after delivery of your order.


Third-Party Links

The website may link to sites operated by third parties. However, we have no control over these linked sites, all of which have their own terms of use and data collection practices. These linked sites are only for your convenience, and you access them at your own risk.


Changes to Terms & Conditions

We may revise these Terms & Conditions at any time by updating this page. Such changes will be effective immediately upon posting. It is your responsibility to periodically visit this page to review the most current version of the Terms & Conditions. Your continued use of our services following such change will indicate your acceptance to the Terms & Conditions. If any provision of these Terms & Conditions is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the extent or scope of such provision. Our failure to enforce any provision of these Terms & Conditions shall not constitute a waiver of that or any other provision.