Dear DOUGLAS Customer:
All of our products are designed here in Keene, N.H., by experienced designers who understand the Safety Regulations. Members of our management team make regular trips to our production factories to ensure that the quality and safety standards we require are in place. In this case, being a smaller company has its benefits. We have a strong relationship with a limited number of high quality factories. None of our items are made by subcontractors. We employ our own quality/safety inspectors to be on site during production. Each style we make is tested on regular intervals by independent testing labs. This ensures that all of our products meet or exceed the US Government and the voluntary Toy Safety Standards. In addition, we inspect every incoming shipment received at our warehouse for one last quality check. For over 60 years, DOUGLAS has been a family-owned business making high-quality stuffed animals for children of all ages. The safety of our customers has always been a top priority, and will continue to be so in the future. Thank you for your support and interest in our products. Please feel free to call us if we can help with any safety related questions.
Scott T. Clarke, President 1-800-992-9002